We are moving to a Digital format!
Following feedback received around the phone and appointment system we have taken the decision to move to a total digital GP triage appointment system from 1 May 2026.
This means that you will need to request a GP appointment by completing a online questionaire, which will be assessed by a GP and a plan for assessment and treatment made. Those not confident in completing online forms can still call reception who will complete the forms on their behalf.
This move will:
*remove the 8am scramble for appointments meaning that appointments will be provided on need rather than who managed to call first.
*ensure those in greater need receive appropriate GP support in a timely manner.
*all triage will be assessed by a GP and not by using admin triage guidelines.
*promotes self care and alternate sources of care such as a pharmacy, minor injury and A&E.
More details will be communicated over the next few weeks, so watch this space!
